questions and answers
How does the 30-day guarantee work?
You can try out your apartment for 30 days and if we haven't delivered full satisfaction, you are free to give us 30 days' notice in that period and you won't need to pay a lease-break fee.
Do you offer a security deposit alternative?
Yes, you have the option to pay a one-time fee as low as $199 in place of a security deposit if approved.
Can I break my lease for a job transfer?
Yes, you can break your lease for job transfers more than 50 miles, military service, and hospice care, and you won't need to pay us a lease-break fee.
Am I allowed to sublet?
You are free to rent out your apartment on Airbnb.
How do I break my lease to buy a house?
You can break your lease to buy a house at any point in your residency. Just use one of our preferred real estate agents and you won't need to pay us a lease-break fee.
What happens if I eventually need a different size apartment?
You can transfer to another size apartment, or another Berger community, and restart your lease at any point in your residency without paying a transfer fee.
Do you offer furniture discounts?
Yes, you can rent or purchase furniture through our partnership with Cort.
Are these apartments pet friendly?
Yes, you are free to have up to 2 pets of any weight. There is a one-time non-refundable pet fee of $200 per pet. The monthly pet rent is $25 per pet. Breed restrictions apply. All pets must be up-to-date on all vaccines.
What happens if I have an urgent service request outside of office hours?
Chestnut Street Lofts offers 24/7 phone support and 24-hour emergency maintenance. You will always have someone available to take your call for service requests to your apartment.