questions and answers
How does the 30-day guarantee work?
You can try out your apartment for 30 days and if we haven't delivered full satisfaction, you are free to give us 30 days' notice in that period and you won't need to pay a lease-break fee.
Can I break my lease for a job transfer?
Yes, you can break your lease for job transfers more than 50 miles, military service, and hospice care, and you won't need to pay us a lease-break fee.
How do I break my lease to buy a house?
You can break your lease to buy a house at any point in your residency. Just use one of our preferred real estate agents and you won't need to pay us a lease-break fee.
What happens if I eventually need a different size apartment?
You can transfer to another size apartment, or another Berger community, and restart your lease at any point in your residency without paying a transfer fee.
Do you offer a security deposit alternative?
Yes, you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
Do you offer moving truck discounts?
Yes, we offer a 10% discount through Penske when you schedule online here.
What happens if I have an urgent service request outside of office hours?
Chestnut Street Lofts offers 24/7 phone support and 24-hour emergency maintenance. You will always have someone available to take your call for service requests to your apartment.
Where is Chestnut Street Lofts located in West Chester, PA?
Chestnut Street Lofts is located at 117 E Chestnut St in downtown West Chester, with convenient access to US-202, the West Chester Downtown Historic District, and everyday essentials nearby.
What neighborhood is Chestnut Street Lofts in, and what is it known for?
Chestnut Street Lofts is in downtown West Chester, known for boutique shopping, dining, coffee shops, and walkability and proximity to the West Chester Downtown Historic District.
How far is Chestnut Street Lofts from downtown West Chester?
Chestnut Street Lofts is located in downtown West Chester, making it easy to reach downtown restaurants, boutiques, and nightlife.
What major roads or highways are closest to the community?
Residents can quickly reach US-202, Route 322, and Route 100 for convenient travel to surrounding Chester County and the greater Philadelphia region.
What landmarks or popular destinations are nearby?
Nearby highlights include Uptown Knauer Performing Arts Center, West Chester University, and the West Chester Downtown Historic District, all within walking distance.
What parks, trails, or outdoor recreation are near Chestnut Street Lofts?
Outdoor options include Marshall Square Park, Everhart Park, and Hoopes Park, offering walking paths, playgrounds, tennis courts, picnic areas, and open green space close to home.
What shopping and grocery stores are close to Chestnut Street Lofts?
Convenient options include downtown West Chester boutiques, ACME Markets, and shopping along Gay Street and Market Street, typically within a short drive or walk away.
What restaurants, coffee shops, and entertainment are nearby?
Residents enjoy local favorites like Mayday Coffee Shop, The Social, and Bar Avalon, plus entertainment at Uptown Knauer Performing Arts Center.
What home types and floor plans are available at Chestnut Street Lofts?
Chestnut Street Lofts offers one-bedroom apartments with five floor plan options designed for modern loft living.
What is the typical square footage range?
Homes range from approximately 475–685 square feet, depending on the floor plan and layout.
What kitchen features are included in the homes?
Kitchens may include stainless steel appliances, espresso cabinetry, and a breakfast bar in select homes.
What flooring and interior finishes can residents expect?
Interiors commonly feature hardwood and carpeted flooring and modern lighting finishes (may vary by home).
Do homes include in-home laundry?
Yes. Homes offer in-home washer/dryer for resident convenience.
Do any homes include private outdoor space?
Select homes may include private balconies, depending on layout and availability.
Do you offer garages, reserved parking, or private entrances?
Depending on the community, options may include on-site parking in select homes.
What amenities are offered at Chestnut Street Lofts?
Chestnut Street Loft’s amenities include fitness studio, game room, resident lounge, and pool membership access designed for a modern lifestyle.
Is there a fitness center or gym on-site?
Yes. Residents have access to a fitness studio with cardio and strength equipment.
Are there community spaces for working from home or socializing?
Yes. Community spaces may include a resident lounge and game room ideal for socializing and relaxing.
Is there a pool or outdoor recreation area?
Yes, outdoor pool membership access is available. Call for membership details.
What parking options are available?
Parking options include on-site parking, subject to availability.
How are packages and deliveries handled?
Contact the leasing office for the latest delivery and package information.
Is the community gated or access-controlled?
Gated or controlled-access entry is not available at this property.
Is Chestnut Street Lofts pet-friendly?
Yes. Chestnut Street Lofts welcomes cats and dogs as part of a pet-friendly community.
What is the pet policy at Chestnut Street Lofts?
The community allows a maximum of two pets per apartment with no weight limit. Breed restrictions apply, and pets must be up to date on vaccines and be spayed or neutered.
Are there pet fees, deposits, or monthly pet rent?
Yes. Pet costs include a one-time non-refundable pet fee of $350 per pet and a monthly pet rent of $40 per pet.
Are there pet-friendly places nearby (dog parks, trails, pet services)?
Nearby options include Marshall Square Park, Everhart Park, and Hoopes Park plus services like Champions Premier Dog Parlor, West Chester Animal Hospital, and PetSmart West Chester, all within a short drive or walk.
What schools serve the Chestnut Street Lofts area?
Schools include Fern Hill Elementary School, E.N. Peirce Middle School, and West Chester Henderson High School within the West Chester Area School District.
How close is Chestnut Street Lofts to major employers, hospitals, or universities?
Chestnut Street Lofts is convenient to destinations like Chester County Hospital, CTDI Global Headquarters, and West Chester University, typically within a short drive or walk away.
What is the commute like from Chestnut Street Lofts to downtown West Chester?
Chestnut Street Lofts is close to downtown West Chester and is typically walkable, within a few blocks via local downtown streets.
Is public transportation accessible near Chestnut Street Lofts?
Yes. Public transit options may include buses with nearby stops at SEPTA Bus Route 104.
How do I schedule an in-person tour of Chestnut Street Lofts?
In-person tours can be scheduled online through the property website or by contacting the leasing office at (484) 821-5070.
Do you offer virtual tours or self-guided tours?
At this time, virtual tours and self-guided tours are not available. We encourage prospective residents to schedule an in-person tour to experience the community firsthand and learn more about our available apartment homes.
What lease terms are available at Chestnut Street Lofts?
Current terms include 6-12 month options on select floor plans. Availability may vary by apartment.
What fees should I expect (application, admin, security deposit, etc.)?
Applicants should expect standard application and leasing fees. Deposit options are available, including a security deposit alternative with a one-time fee as low as $299 if approved. Contact the leasing office for current amounts and requirements.
What utilities are residents responsible for, and what’s typically included?
Contact the leasing office for the latest utility information.
